Warranty Policy

Icetrayshop provides a LIFETIME warranty on all products. If for any reason you are not satisfied with your purchase, simply notify us by e-mail and we will immediately issue a return address. The following terms apply:

  • Refunds will be accepted within 15 days of your original receipt of the order.
  • Beyond 15 days ONLY EXCHANGES will be accepted 
  • The products must be returned in new, resellable condition. Products that are altered or damaged(scratches, wreckage etc.) do not qualify and may be discarded.
  • Shipping charges will not be refunded unless products are defective or there is a shipping error.
  • We do not accept returns for sale items. All sale items are final.

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