Icetrayshop provides a LIFETIME warranty on all products. If for any reason you are not satisfied with your purchase, simply notify us by e-mail and we will immediately issue a return address. The following terms apply:
- Refunds will be accepted within 15 days of your original receipt of the order.
- Beyond 15 days ONLY EXCHANGES will be accepted
- The products must be returned in new, resellable condition. Products that are altered or damaged(scratches, wreckage etc.) do not qualify and may be discarded.
- Shipping charges will not be refunded unless products are defective or there is a shipping error.
- We do not accept returns for sale items. All sale items are final.