Contact information

Contact Information

PLEASE READ BEFORE CONTACTING US

If you have a question about anything regarding an order, for the fastest response, include your order number, full name on order, and email associated with the order. It is best to contact us with your email associated with your order. If you have a product question, please see if the product description has the information before emailing us. If you have a question about receiving your tracking number, please be sure it has been 1-3 days after you've ordered, that is the general processing time. All other general inquiries, please feel free to reach out to us! General response time is 1-2 business days. We will generally respond on weekends as well!

Thank you!

Our support email: icetrayshop@gmail.com

-Please check our FAQ page before contacting us in regards to general questions.